It was interesting to read about the way Web 2.0 is changing the nature of library service. It's something I've been hearing about for years, so many of the ideas weren't new to me.
One interesting new idea I came across was an interactive library catalogue. I think it's a great idea to let customers "tag" our books or maybe write their own reviews. We could also have something like amazon's "list" feature so customers could share their favorite books with each other. Librarians could also have their own lists, and maybe we could have blogs on our website so customers could see what we're currently reading. It'd be a new way to bring people together and connect them to the library at the same time.
Overall, I think the library has done amazing things with new technologies to expand and improve our services to the community. Still, it's an uphill battle to get the word out to people about all we can do for them. So many people are surprised (and pleased) to discover all the new things the library has to offer--they still see us as just a place to come get books (and maybe movies). We have to work on raising awareness about the changing nature of the library and its place in the community. I agree with the end of the Web 2.0 article--the library of the future must encompass everything people already know and love about libraries, combined with the technologies that make us relevant to an increasingly tech-savvy population.